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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Sanow

Matt Sanow

June 13, 2025

5  out of  5
rating by Matt Sanow
"Been with them for years. Have all my coverages through them Super cool people, easy to work with. Very happy with them"
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Chris Bennett

June 6, 2025

5  out of  5
rating by Chris Bennett
"Truly amazing people 🫶 they help me so much in ways I can't explain. They are always willing to help you out when needed. Thanks the the great service!! Love you guys!!"
We responded:
"Thank you, Chris for your thoughtful review and continued support! We truly value you too!"
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Norrita Hood

May 30, 2025

5  out of  5
rating by Norrita Hood
"There truly aren’t enough words to express how grateful my family and I are for Tim Knapp and his incredible team. Through every challenge, every difficult moment, and every heartbreaking obstacle we’ve faced recently, they have been a steady source of support, compassion, and genuine care. Tim has a way of making you feel seen and understood, even in the smallest of gestures. It's in the way he checks in, in how he handles details with thoughtfulness, and in how he treats you not just as a client, but as someone he truly cares about. And then there’s Sissy—where do I even begin? She is an absolute angel. The kind of person who shows up exactly when you need her most, with a heart so big and a spirit so kind that it honestly brings me to tears. I talk to her the most, and every conversation with her brings a sense of peace and reassurance. She’s helped me navigate so many things—organizing, setting up, taking care of details I couldn’t even think about at the time. It’s like she knows exactly what I need before I can even ask. Her presence has been a gift in one of the hardest seasons of my life, and I truly believe she was placed in our lives for a reason. Tim Knapp and his team are more than just professionals—they are compassionate, dedicated, and deeply human in the way they walk alongside families like ours. I would recommend them without hesitation to anyone going through a difficult time. They don’t just do their jobs—they care, and in a world where that kind of care is rare, they are a blessing I will never forget."
We responded:
"Holy smokes Norrita - your awesome review is humbling! We're so thankful for you and your kind words. "
Profile photo of Tim Wice

Tim Wice

May 30, 2025

5  out of  5
rating by Tim Wice
"Always friendly and smiling faces been doing business with them for years wouldn't go any were else"
We responded:
"Thank you Tim for your review and loyalty! We appreciate you! "
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Daniel Peterson

May 27, 2025

5  out of  5
rating by Daniel Peterson
"Everyone I’ve talked to has been extremely helpful, always answering my questions and getting my insurance needs taken care of very promptly. Would recommend to anybody."
We responded:
"Dan! This is fantastic! We so appreciate you and your review! "
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Bridgett Barr

May 23, 2025

5  out of  5
rating by Bridgett Barr
"I love the staff at State farm , everyone goes above and beyond to help make your needs possible. They are so very patient and understanding. We have been with this company for years and are very pleased with their service. Thank you to all of you at State farm for a job well done. God Bless you all."
We responded:
"Your kind words and loyalty to our agency and State Farm is sincerely appreciated Bridgett! Thank you! "
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Andrea McIntosh

May 19, 2025

5  out of  5
rating by Andrea McIntosh
"A big THANK YOU to Sissy and staff at Tim Knapp State Farm office! I stopped in for a home/auto quote and the professional and knowledgeable staff met all my needs. My husband and I were impressed by the excellent customer service and guidance towards our policy needs. It's great to have a hometown agent that cares! We couldn't be happier! Andrea (McIntosh) & Eric Groff"
We responded:
"We're so thrilled to have you and Eric join our agency. We take pride in all we do to ensure an excellent customer experience. Thank you for noticing and sharing it in your review. We appreciate you! "
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Kristy Sanders

May 16, 2025

5  out of  5
rating by Kristy Sanders
"Great bunch, staff is always cheerful 😊"
We responded:
"Thanks Kristy for your kind words and 5 star review! "
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Rebecca Macarthur

May 15, 2025

5  out of  5
rating by Rebecca Macarthur
"Tim Knapp is a great agent who is always there when you need him!"
We responded:
"Thank you Rebecca for your long-term loyalty! We aim to please! "
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emmz haley

May 14, 2025

5  out of  5
rating by emmz haley
"Kristin is super quick and friendly to work with!"
We responded:
"Thank you for signing up with us and your 5-star review! "
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Makayla Matwyuk

May 13, 2025

5  out of  5
rating by Makayla Matwyuk
"Absolutely wonderful people to work with! I love every single one of them here they have always helped me when I had questions and always make sure I know everything when it comes to my policies I have renters and car insurance through them and it’s definitely the cheapest rates they have went above and beyond for me and even when I was struggling to keep up with payments because of life circumstances i appreciate them all so much and I love how personal they get with you and know you by name when you walk in I definitely recommend them"
We responded:
"Your sweet words Makayla make our day! So glad we are able to make your life a little bit better. Thank you for being such a loyal customer!"
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Erin Kulaszewski

May 12, 2025

5  out of  5
rating by Erin Kulaszewski
"They’re always amazing. I’ve been with them for a couple years and have never had a problem with them or their service."
We responded:
"We appreciate you and your loyalty Erin! Thanks for leaving us a 5 star review! "
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Derek Hopkins

May 9, 2025

5  out of  5
rating by Derek Hopkins
"Great staff! Friendly service! Recommend them for all your insurance needs."
We responded:
"We're happy you're so happy Derek! Thanks for your 5-star review! "
Profile photo of Jennifer Rowden

Jennifer Rowden

May 9, 2025

5  out of  5
rating by Jennifer Rowden
"Prompt and curious. Always a pleasure to interact with."
We responded:
"We appreciate you and your 5 star review Jennifer! "
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Kate Reyelts

May 7, 2025

5  out of  5
rating by Kate Reyelts
"My fiancé and I have been with this company for years working with Kristen. When I tell you this is the BEST insurance company, it’s the truth. Kristen, Sissy & Tim are AMAZING people. So friendly, so kind, so understanding. They will forever have our business. 🫶🏽 100/10 recommend."
We responded:
"We all very humbled by your kind words Kate! Thank you for your glowing review! "
Profile photo of Micheal Neibert

Micheal Neibert

May 7, 2025

5  out of  5
rating by Micheal Neibert
"I really appreciate everything these guys help me with and keep me informed. I have been with Tim for several years now. Definitely one of the best around 👌"
We responded:
"Thank you Micheal for sticking with us through all! "
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amy benitez

May 7, 2025

5  out of  5
rating by amy benitez
"Best agency in town! Very helpful, friendly and really help their customers. They work with you and always give you their all."
We responded:
"You're awesome Amy! Thanks so much for your sweet review!"
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Dawn Danielson

May 7, 2025

5  out of  5
rating by Dawn Danielson
"I can't say enough about how personable the entire staff is here. They are completely understanding if your a bit late on making your payment and always have time to answer any questions you might have regarding your policy . I've had both vehicles and renters insurance through them for 5 years and it's completely affordable. I highly recommend"
We responded:
"We can't say enough about you and your glowing review of our team and agency. Thank you so much! "
Profile photo of Daniel Young

Daniel Young

May 7, 2025

5  out of  5
rating by Daniel Young
"Kristin is best state farm agent always willing to help take her time find you the best deal on whatever insurance you are looking for !! State farm tawas is the best!!"
We responded:
"Yes! Kristin is a Rock Star! Thank you Daniel!"
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Diana

May 6, 2025

5  out of  5
rating by Diana
"Have been with this agency for years. Always helpful and prompt. Sissy is a pleasure to deal with."
We responded:
"Thanks Diana for your 5 star review! "
Profile photo of Krista Burtch

Krista Burtch

May 6, 2025

5  out of  5
rating by Krista Burtch
"Kristin is the best she always make sure we are taken care of she offered us our rental insurance to be bundled with are car insurance to make everything cheaper!!! If anyone needs car insurance or anything give Kristin in tawas a call!!"
We responded:
"I appreciate your praise for Kristin! She's such a rock star! "
Profile photo of Team Tremble Outdoors

Team Tremble Outdoors

May 6, 2025

5  out of  5
rating by Team Tremble Outdoors
"Have nothing but great things to say about them. Every interaction I have had has been positive and very easy to complete. Thank you."
We responded:
"I appreciate your kind words Ryan! "
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Mark Pillsbury

May 6, 2025

5  out of  5
rating by Mark Pillsbury
"I have been with State Farm for over 30 years. What a great team . Great rates. Never done me wrong. I thank them ."
We responded:
"Thanks Mark! We appreciate you and your loyalty! "
Profile photo of Jewel Beveridge

Jewel Beveridge

May 2, 2025

5  out of  5
rating by Jewel Beveridge
"I’ve always felt supported by Tim Knapp and the staff at this agency! I’ve gotten rental vehicles through them, which saves a headache at the dealership, and their claim portal on the app is super easy to use. My rates have stayed virtually the same in the time I’ve had State Farm. I love this agency and their homey feel, you won’t regret switching to State Farm, especially if you have Tim Knapp as your agent!"
We responded:
"We're so happy you're so happy with our service Jewel! "
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John Kesler

May 2, 2025

5  out of  5
rating by John Kesler
"I’ve been with these guys for a long time now. Hands down the best customer service I’ve ever had to deal with! 10/10 recommend them!!!!"
We responded:
"We work diligently on the our customer service - thank you for noticing and passing along your recommendation John! "