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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isabel Fladeboe

Isabel Fladeboe

January 23, 2026

5  out of  5
rating by Isabel Fladeboe
"I had the BEST experience getting my rate from Sissy! She explained everything to me as a first time insurance buyer and I cannot thank her enough! Please please go to them with all of your insurance needs!"
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Nolan O'Hare

January 22, 2026

5  out of  5
rating by Nolan O'Hare
"Recently switched to State Farm from Auto Owners and prices substantially dropped with equal coverage, with all the help from Ashley Norris. It was a pleasure working with her & being part of State Farm!"
We responded:
"Thank you Nolan for making the switch to our agency! We appreciate your 5 star review too! "
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Bailey Thacker

January 20, 2026

4  out of  5
rating by Bailey Thacker
"I love that they are super friendly and make it less stressful trying to start a plan. They talk you through everything they are doing to help so it’s less confusing as well."
We responded:
"We appreciate you Bailey and your kind words Bailey! "
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Suzan Mae

January 20, 2026

5  out of  5
rating by Suzan Mae
"Best price and agents. Kind and helpful."
We responded:
"We appreciate you Suzan! Thanks for your review! "
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Mandie Wolf

January 12, 2026

5  out of  5
rating by Mandie Wolf
"Best insurance company around! They go above and beyond to make sure you get the best deal and best service! Highly recommend"
We responded:
"Thank you for taking your time to write a great 5-star review Mandie! "
Profile photo of Valarie Peterson

Valarie Peterson

January 9, 2026

5  out of  5
rating by Valarie Peterson
"I have been with Tim Knapp for over 25 years for both my house and auto insurance needs. He has always been very quick to respond to any questions I have had and does everything he can to make sure that I'm getting the coverage I need at an affordable price."
We responded:
"Thank you so much Valarie for your years of dedication to me and State Farm! I'm grateful your daughters have also chosen to "keep it in the family" too! "
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Jarius Smock

December 29, 2025

5  out of  5
rating by Jarius Smock
"Friendly staff and they help me to lower my car insurance"
We responded:
"Thanks Jarius for signing up with us and giving us a glowing review! "
Profile photo of Victor Isbell

Victor Isbell

December 10, 2025

5  out of  5
rating by Victor Isbell
"They are the best! I have never had such great and personal service from my insurance provider before. I definitely recommend Tim Knapp and State Farm Tawas City!"
We responded:
"That's great to know Victor! Thank you for your 5 star review! We appreciate you. "
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Jesse Sheldon

December 3, 2025

5  out of  5
rating by Jesse Sheldon
"Tim Knapp in Tawas rocks. They are excellent at what they do. Their communication with customers blew my socks off. They make the conversation enjoyable as well as making prices affordable. 10/10 recommend anyone in need of insurance to get ahold of them."
We responded:
"Thank you Jesse! We're geeked you're so geeked with us! "
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Brenda Prescott

November 20, 2025

5  out of  5
rating by Brenda Prescott
"State Farm is reasonable on their prices and the staff is very friendly and always there to help you when you have questions. I would recommend them."
We responded:
"Hey Brenda! Thanks for your review! We appreciate you! "
Profile photo of Jade Neumann

Jade Neumann

November 6, 2025

5  out of  5
rating by Jade Neumann
"I've had the best experience with State Farm in Tawas City. They always text me if they need anything which is more convenient than answering that phone call! Always looking to get me the best price for my auto insurance! They genuinely care about their clients and that makes me feel good and gives me an ease of mind. I highly recommend State Farm!"
We responded:
"Hey Jade - I'm thrilled you like the text connection service with our office and the personal touch from our team! We appreciate you too! "
Profile photo of Allison Roberts

Allison Roberts

November 3, 2025

5  out of  5
rating by Allison Roberts
"Tim and Sissy are great to work with. Always prompt with answering all questions and concerns, work well with your needs and also truly care about you and not just your having your business!"
We responded:
"We appreciate you and your growing family, Allison! Thank you for taking the time to write a 5 star review! "
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Jessie Johnson

October 30, 2025

5  out of  5
rating by Jessie Johnson
"Sissy is the best! I have had nothing but great experiences with Tim knapp- State farm! I used to get the run around for YEARS with my old insurance company and now I have the best customer service and NO hassle!"
We responded:
"Thank you Jessie for your 5-star review! My State Farm team and I are happy to be your good neighbor"
Profile photo of Corrine Jasper

Corrine Jasper

October 29, 2025

5  out of  5
rating by Corrine Jasper
"Tim and Sissy were very helpful and professional and did a great job answering all of questions! Thanks a lot!"
We responded:
"Thank you Corrine for your kind words and 5 star review! "
Profile photo of Barb Roots

Barb Roots

October 28, 2025

5  out of  5
rating by Barb Roots
"Tim Kristin and Sissy are very polite and helpful, if I have any questions about anything they can figure it out. Their timely responses to a claim is very encouraging. I’ve been a client for years and I won’t go anywhere else."
We responded:
"You're a superstar in our world too Barb! Thank you for your kind words and 5 star review! "
Profile photo of Kelli DiLoreto

Kelli DiLoreto

October 28, 2025

5  out of  5
rating by Kelli DiLoreto
"Tim Knapp State Farm has been the best car insurance company I have ever worked with! Friendly and caring staff team as well! Thank you for being apart of the community!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jesse allen

October 27, 2025

5  out of  5
rating by jesse allen
"Kristin was very helpful, kind and informative also got me a very good rate only took 20 minutes and we were all set up"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Stephanie Baertson

Stephanie Baertson

October 14, 2025

5  out of  5
rating by Stephanie Baertson
"Wow, I just paid my car/house insurance bundle and My bill was lower. I asked my agent Kristin and she affirmed I recieved anaddition 25% discount. Wahoo! I'm all in with State Farm and Tim Knapp Insurance. Great group of people to deal with."
We responded:
"I'm happy you're so happy with our lower rates! Thank you for your kind review!"
Profile photo of Charles

Charles

October 8, 2025

5  out of  5
rating by Charles
"Super friendly & professional! Sissy got me an amazingly low rate that exceeded my expectations! Thank You..."
We responded:
"We appreciate you switching to State Farm and leaving my agency a 5 star review Charles! "
Profile photo of Terry Smith

Terry Smith

October 2, 2025

5  out of  5
rating by Terry Smith
"This agent is the best I've ever dealt with they reach out and communicate very well with their customers always answer questions promptly and help when needed i highly recommend using them"
We responded:
"Hey Terry - this review is fantastic! Thank you so much! "
Profile photo of Skip Pown

Skip Pown

September 29, 2025

5  out of  5
rating by Skip Pown
"Kristin is the absolute best! The best customer service in town. I just purchased a new truck out of state. Kristin took care of everything. Kristin even called me the day of, to make sure I made the trip safely. Tim and Kristin make things easy to understand. They always make time to answer questions and explain everything. They are easy to get ahold of. I have used other providers in the past, that were a little less expensive but I always come back to Tim Knapp Agency."
We responded:
"We appreciate you and your family too Owen! We're happy that you're so happy! "
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mandie lacy

September 25, 2025

5  out of  5
rating by mandie lacy
"Kristen is an absolute sweetheart!! She goes above and beyond to get the best coverage possible! Everyone in the office has our best interest in mind when they do quotes. Would recommend to anyone in the market for insurance"
We responded:
"We appreciate you and your 5 star review Mandie!"
Profile photo of Sherri Foster

Sherri Foster

September 19, 2025

5  out of  5
rating by Sherri Foster
"Wonderful insurance company to work with. Kristen, Sissy, and Tim are all very helpful and friendly. Great communication also. I'm so glad I switched to this office 6 yrs ago."
We responded:
"We sure appreciate you and your glowing review of our team!"
Profile photo of KURT BRUSKE

KURT BRUSKE

September 18, 2025

5  out of  5
rating by KURT BRUSKE
"Kristin and the team at Tim Knapp State Farm are simply amazing. Kristin is knowledgeable, responsive, and genuinely cares about her clients. She made everything easy and stress-free, and her warmth and professionalism shine through in every interaction. Highly recommend!"
We responded:
"Thank you Kurt and Jessica for your kind words and loyalty to us! "
Profile photo of paula rahn

paula rahn

September 14, 2025

5  out of  5
rating by paula rahn
"Everyone here is amazing. They treat you like a friend and make sure nothing lapses, especially if you're not the greatest with opening your mail (guilty). Everyone is so friendly and professional and they're always looking out for us. We can't recommend them enough!"
We responded:
"We appreciate your 5 star review Paula! We love providing our small-town service with a smile...like you might find in a future screen play!"